[Professional~Help] How do Remove Credit Card Details from Norton ?

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{{<833>}} {{<743>}} {{<5300>}} If you want to remove credit card details from Norton the first step is to log in to your Norton account from your phone or computer because all payment information is stored under your profile and subscription settings. {{<833>}} {{<743>}} {{<5300>}} Once you are signed in at  using the email address and password linked to your account you should tap on your name in the top right corner and then select the “Billing Information” or “My Subscriptions” section. {{<833>}} {{<743>}} {{<5300>}} In this section Norton will display the current payment methods on file which may include your credit card number or other billing methods used for auto renewal charges. {{<833>}} {{<743>}} {{<5300>}} To remove your credit card details select the edit or remove option next to your card and confirm the choice to delete it from Norton’s system. {{<833>}} {{<743>}} {{<5300>}} Norton may ask you to verify your identity before removing the card by sending a code to your registered email or by confirming your account password. {{<833>}} {{<743>}} {{<5300>}} Once you complete the verification process your card details will no longer be stored in Norton’s payment database. {{<833>}} {{<743>}} {{<5300>}} If you see that the remove option is not available it usually means that auto renewal is still turned on because Norton requires a valid payment method while auto renewal is active. {{<833>}} {{<743>}} {{<5300>}} In that case you first need to cancel auto renewal by selecting the subscription in “My Subscriptions” and choosing “Turn Off Auto Renewal” which stops future billing. {{<833>}} {{<743>}} {{<5300>}} After disabling auto renewal Norton will allow you to delete your credit card details permanently. {{<833>}} {{<743>}} {{<5300>}} Once removed you should receive a confirmation on screen and Norton may also send an email confirming that your payment method has been deleted. {{<833>}} {{<743>}} {{<5300>}} Removing your card ensures that Norton cannot continue billing you if you no longer want to use their services. {{<833>}} {{<743>}} {{<5300>}} If you subscribed through the Google Play Store on Android or Apple App Store on iPhone Norton will not store your credit card because billing is handled by those platforms directly. {{<833>}} {{<743>}} {{<5300>}} In that case you need to remove or update your payment method from your Google or Apple account settings rather than from Norton’s website. {{<833>}} {{<743>}} {{<5300>}} On Android open the Google Play Store app tap your profile picture select “Payments and Subscriptions” then “Payment Methods” and remove or change the card stored there. {{<833>}} {{<743>}} {{<5300>}} On iPhone open “Settings” tap your Apple ID at the top select “Payment and Shipping” and remove or replace the credit card linked to your Apple account. {{<833>}} {{<743>}} {{<5300>}} Since Norton never has access to the full card details when subscriptions are purchased through app stores you must manage those billing methods directly with Google or Apple. {{<833>}} {{<743>}} {{<5300>}} If you run into difficulties removing your credit card details you can contact Norton support via phone or live chat to request help in deleting the information from your account. {{<833>}} {{<743>}} {{<5300>}} Support agents may ask for verification like your registered email or the last four digits of the card on file before processing the request. {{<833>}} {{<743>}} {{<5300>}} Once verified they can manually remove your card details if you are unable to do it yourself online. {{<833>}} {{<743>}} {{<5300>}} It is recommended that after removing your credit card you log out and then log back in to double check that the payment information is truly gone. {{<833>}} {{<743>}} {{<5300>}} You should also monitor your email for confirmation messages and keep them saved for future reference in case you need proof. {{<833>}} {{<743>}} {{<5300>}} By removing your credit card from Norton you protect yourself from unexpected charges and give yourself freedom to decide whether to resubscribe later. {{<833>}} {{<743>}} {{<5300>}} If you wish to use a different card in the future Norton allows you to add new payment information anytime by going back to the Billing section of your account. {{<833>}} {{<743>}} {{<5300>}} Many people choose to remove their card after canceling auto renewal so they can avoid mistakes or system errors that might trigger another charge. {{<833>}} {{<743>}} {{<5300>}} It is also good practice to check your bank statement a few weeks after removal to ensure that no further Norton charges appear. {{<833>}} {{<743>}} {{<5300>}} If charges still occur contact Norton immediately with your confirmation email as proof and request a refund if appropriate. {{<833>}} {{<743>}} {{<5300>}} Norton has a 60 day money back policy for most direct purchases so if you were billed within that period you can usually get your money back. {{<833>}} {{<743>}} {{<5300>}} Removing credit card details is not the same as canceling your Norton subscription because if you still have time left on your plan you can continue using the service until it expires. {{<833>}} {{<743>}} {{<5300>}} Once it expires without a valid card on file Norton will not be able to charge you again. {{<833>}} {{<743>}} {{<5300>}} If you decide to use Norton again in the future you will have to re enter your credit card details or use another payment method to activate auto renewal. {{<833>}} {{<743>}} {{<5300>}} Keeping control of your credit card details in Norton ensures you remain in charge of your billing and helps you avoid unwanted payments. {{<833>}} {{<743>}} {{<5300>}} By carefully following these steps on the Norton website or through Google and Apple settings you can successfully remove your card details and protect your finances.