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[Reliable~Fix] How do I stop Norton charging my credit card ?


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{{<833>}} {{<743>}} {{<5300>}} If you want to stop Norton from charging your credit card the most important step is to cancel the auto renewal feature linked to your subscription because as long as auto renewal is active Norton will automatically bill your card at the end of each billing cycle. {{<833>}} {{<743>}} {{<5300>}} To do this on your phone or computer log in to your Norton account at  using the email address and password associated with your subscription. {{<833>}} {{<743>}} {{<5300>}} Once logged in tap or click on your profile select “My Subscriptions” and you will see the list of Norton services you are currently paying for. {{<833>}} {{<743>}} {{<5300>}} Next to each active subscription there will be an option to manage auto renewal and if it shows as “On” you must select “Cancel Renewal” or “Turn Off Auto Renewal” to prevent Norton from charging your credit card again. {{<833>}} {{<743>}} {{<5300>}} Norton may attempt to keep you as a customer by offering discounts extended free trials or reminders of security risks but you should continue with cancellation if your goal is to stop charges. {{<833>}} {{<743>}} {{<5300>}} After confirming cancellation Norton will send a confirmation email that states your auto renewal has been turned off and your card will no longer be charged which you should keep for your records. {{<833>}} {{<743>}} {{<5300>}} If you originally subscribed through Google Play or Apple App Store then Norton cannot directly stop charges because billing is handled by those platforms so you need to cancel from within the phone’s subscription settings. {{<833>}} {{<743>}} {{<5300>}} On an Android phone open the Google Play Store tap your profile picture choose “Payments and Subscriptions” then “Subscriptions” and locate Norton to select “Cancel Subscription.” {{<833>}} {{<743>}} {{<5300>}} On an iPhone open “Settings” tap your Apple ID then “Subscriptions” and from there select Norton and press “Cancel Subscription” which stops Apple from charging your credit card linked to your Apple ID. {{<833>}} {{<743>}} {{<5300>}} Both Google and Apple will send you confirmation emails and update your account to show that Norton is scheduled to expire at the end of the current term with no further charges. {{<833>}} {{<743>}} {{<5300>}} If you subscribed directly on Norton’s website but want additional assurance you can also remove your stored payment details by navigating to your account settings and deleting your credit card from the payment options. {{<833>}} {{<743>}} {{<5300>}} Doing so ensures Norton has no active card on file though the safest way is still to disable auto renewal because otherwise the system may try to charge again if another payment method is available. {{<833>}} {{<743>}} {{<5300>}} If you find Norton still charges your credit card after cancellation check first whether you have multiple Norton accounts with different email addresses because sometimes users have more than one subscription unknowingly. {{<833>}} {{<743>}} {{<5300>}} You can contact Norton Support directly via phone or live chat from your phone or browser and provide details like your registered email and last four digits of the card to help them locate and cancel the subscription. {{<833>}} {{<743>}} {{<5300>}} Norton support agents can also confirm whether the auto renewal is turned off and provide you with a case number or transcript which you should keep as evidence of your cancellation. {{<833>}} {{<743>}} {{<5300>}} If charges continue despite proof of cancellation you can dispute the charge with your credit card provider by showing your confirmation email from Norton which usually results in a reversal of the unauthorized billing. {{<833>}} {{<743>}} {{<5300>}} Norton does offer a 60 day money back guarantee on most direct subscriptions so if you were recently billed you can request a refund directly from Norton support. {{<833>}} {{<743>}} {{<5300>}} If the billing was through Google or Apple their respective refund policies apply and you may need to request a refund through the Play Store or App Store rather than Norton. {{<833>}} {{<743>}} {{<5300>}} Remember that stopping Norton from charging your credit card does not immediately stop your service because you will still have access until the paid term ends. {{<833>}} {{<743>}} {{<5300>}} After that period Norton protection will expire and your device will no longer be covered so you should consider installing another antivirus solution if you want to remain protected. {{<833>}} {{<743>}} {{<5300>}} Some users prefer free antivirus apps or switch to competitors with lower annual costs and cancelling Norton allows them to manage their credit card charges more effectively. {{<833>}} {{<743>}} {{<5300>}} To make sure you never get surprised again you can also check your email settings to ensure you receive Norton renewal reminders and keep an eye on your card statement around the expected billing dates. {{<833>}} {{<743>}} {{<5300>}} Ultimately the combination of turning off auto renewal saving confirmation proof and removing your credit card details ensures Norton cannot charge your credit card without permission. {{<833>}} {{<743>}} {{<5300>}} Following these steps on your phone or computer gives you full control over your subscription and prevents unwanted payments from recurring.

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