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[Reliable~Help] How do cancel Norton subscription on phone ?


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{{<833>}} {{<743>}} {{<5300>}} Cancelling a Norton subscription on your phone depends on how you originally purchased the plan and whether it was through the Norton website Apple App Store or Google Play Store because each platform has its own cancellation process. {{<833>}} {{<743>}} {{<5300>}} If you subscribed through the Norton website but want to cancel using your phone the simplest way is to open your browser go to  and log in with your registered email and password. {{<833>}} {{<743>}} {{<5300>}} Once logged in tap on the menu and choose “My Subscriptions” to see a list of all your active Norton plans and their auto renewal status. {{<833>}} {{<743>}} {{<5300>}} From here you can select the Norton subscription you want to cancel tap on “Cancel Subscription” or “Turn Off Auto Renewal” and then confirm the choice so billing will not continue. {{<833>}} {{<743>}} {{<5300>}} Norton may show you offers such as discounts or additional free months but if your intention is full cancellation you should decline and finalize the cancellation process. {{<833>}} {{<743>}} {{<5300>}} After you confirm Norton will send you a confirmation email to prove that auto renewal has been disabled which you should save in case there are billing disputes later. {{<833>}} {{<743>}} {{<5300>}} Even though you cancel you will still be able to use Norton protection until your current paid subscription period ends. {{<833>}} {{<743>}} {{<5300>}} If you purchased Norton through the Google Play Store on your Android phone the cancellation must be completed inside the Play Store app not on Norton’s website. {{<833>}} {{<743>}} {{<5300>}} To do this open the Google Play Store tap your profile picture in the top right corner select “Payments and Subscriptions” then “Subscriptions” and locate Norton in the list. {{<833>}} {{<743>}} {{<5300>}} Once you open Norton’s subscription details tap “Cancel Subscription” follow the on screen prompts select a reason if asked and confirm cancellation to prevent future charges. {{<833>}} {{<743>}} {{<5300>}} Google will send you an email confirmation once the cancellation is successful and your Play Store account will show Norton as expiring on the last date of your paid plan. {{<833>}} {{<743>}} {{<5300>}} If you subscribed on an iPhone through the Apple App Store the cancellation must be done from your device settings because Apple manages billing independently of Norton. {{<833>}} {{<743>}} {{<5300>}} On iPhone open “Settings” tap your Apple ID at the top then select “Subscriptions” find Norton in the list and choose “Cancel Subscription” to confirm. {{<833>}} {{<743>}} {{<5300>}} Apple will email you confirmation that your Norton subscription will not renew and your account will display the expiration date of the current term. {{<833>}} {{<743>}} {{<5300>}} If you are unsure whether your Norton plan was purchased through Norton Google or Apple you can check your payment receipts or review your bank statement to see who processed the charge. {{<833>}} {{<743>}} {{<5300>}} If the charge shows Google Play or Apple you must cancel in the phone’s app store settings but if the charge shows Norton you can cancel through the Norton website or by calling support. {{<833>}} {{<743>}} {{<5300>}} Norton also offers live chat and phone support accessible on your phone’s browser if you prefer to have an agent help you cancel. {{<833>}} {{<743>}} {{<5300>}} Support may ask for your registered email or last four digits of the card used for billing to verify your identity before completing the cancellation. {{<833>}} {{<743>}} {{<5300>}} You should request a transcript of the chat or a case number by phone so you have proof that cancellation was requested. {{<833>}} {{<743>}} {{<5300>}} Even after cancelling it is a good practice to check your Norton account or phone app store subscriptions again to verify that the renewal status shows as disabled. {{<833>}} {{<743>}} {{<5300>}} You should also monitor your bank account or credit card statement over the next month to confirm no further charges are made after cancellation. {{<833>}} {{<743>}} {{<5300>}} If you are still charged despite cancellation contact the relevant support Google Play Apple or Norton depending on who billed you and request a refund using your confirmation email as proof. {{<833>}} {{<743>}} {{<5300>}} Norton has a 60 day refund policy for direct purchases so if you canceled within that window you can request your money back. {{<833>}} {{<743>}} {{<5300>}} If you cancel through Google or Apple refund policies depend on those companies and you may need to apply for a refund directly in the Play Store or App Store. {{<833>}} {{<743>}} {{<5300>}} Remember that cancelling a subscription does not uninstall the Norton app from your phone so if you no longer want the software you should uninstall it manually through your device settings. {{<833>}} {{<743>}} {{<5300>}} If you plan to switch to another antivirus app install the new one right after removing Norton to keep your phone protected. {{<833>}} {{<743>}} {{<5300>}} Many users cancel their Norton subscription on phone because of cost issues or because they want simpler or lighter alternatives but whatever the reason these steps ensure the cancellation is complete. {{<833>}} {{<743>}} {{<5300>}} If in the future you decide to use Norton again you can easily re subscribe through the Norton website Google Play or Apple App Store directly from your phone. {{<833>}} {{<743>}} {{<5300>}} By carefully following the right process saving your confirmation emails and double checking your accounts you can confidently cancel Norton on your phone and avoid unwanted charges.

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