Jump to content
  • Sign Up

[[Ultimate Guide™]] How do cancel Norton subscription on phone ?


Recommended Posts

{{<833>}} {{<743>}} {{<5300>}} Cancelling a Norton subscription on a phone depends on whether you purchased it directly through Norton or through the app store on your device, and understanding the right method will save you time and prevent unwanted charges. {{<833>}} {{<743>}} {{<5300>}} If you subscribed through the Apple App Store on an iPhone or iPad, you must cancel using your Apple account settings because Norton cannot directly process cancellations for Apple’s billing system. {{<833>}} {{<743>}} {{<5300>}} To do this you open the Settings app on your phone, tap on your name at the top, then tap Subscriptions, where you will see a list of all your active subscriptions including Norton. {{<833>}} {{<743>}} {{<5300>}} Once you locate Norton in the list, you tap on it and then tap Cancel Subscription, and you may also see options to change the plan instead of cancelling, but if your goal is to stop charges you must choose cancel. {{<833>}} {{<743>}} {{<5300>}} After cancelling you will still have access to Norton until the end of the billing cycle, but you will not be billed again through Apple. {{<833>}} {{<743>}} {{<5300>}} If you are on an Android device and purchased Norton through the Google Play Store, the process is similar but handled within the Play Store app itself. {{<833>}} {{<743>}} {{<5300>}} Open the Play Store app, tap on your profile picture, then go to Payments and Subscriptions, then Subscriptions, and you will see Norton listed among your active subscriptions. {{<833>}} {{<743>}} {{<5300>}} Tap Norton, then tap Cancel Subscription, and confirm your choice, ensuring that no future charges are applied to your Google account. {{<833>}} {{<743>}} {{<5300>}} Like Apple, cancelling through Google means you can still use the Norton features until the expiration date but will not be charged again. {{<833>}} {{<743>}} {{<5300>}} If you purchased Norton directly through the Norton website but installed it on your phone, you need to log into your Norton account through a mobile browser and manage the cancellation from there. {{<833>}} {{<743>}} {{<5300>}} This involves visiting my.norton.com on your phone, signing in, going to My Subscriptions, locating your Norton plan, and turning off auto-renewal or pressing Cancel Subscription. {{<833>}} {{<743>}} {{<5300>}} Norton will often prompt you with offers or discounts to try to keep you, but you can continue to decline and proceed with the cancellation process. {{<833>}} {{<743>}} {{<5300>}} Once you confirm, your subscription will show as scheduled to expire and you will receive a confirmation email for your records. {{<833>}} {{<743>}} {{<5300>}} If you are uncertain whether you purchased through Apple, Google, or Norton directly, you can check your bank statement to see which company processed the payment, which will guide you to the correct platform for cancellation. {{<833>}} {{<743>}} {{<5300>}} Contacting Norton support on your phone is also possible if you need help, and you can do this by opening a mobile browser, going to the Norton support page, and starting a live chat or calling their listed phone number. {{<833>}} {{<743>}} {{<5300>}} When speaking to support, be ready with your account details, payment information, and email address associated with your Norton subscription to speed up the process. {{<833>}} {{<743>}} {{<5300>}} Sometimes users want refunds in addition to cancellation, and Norton’s refund policy usually allows this within sixty days of purchase, but Apple and Google handle refunds differently and may require separate requests through their platforms. {{<833>}} {{<743>}} {{<5300>}} If you qualify, the refund will be sent back to your original payment method, and you can verify the process by checking your transaction history later. {{<833>}} {{<743>}} {{<5300>}} After cancellation it is wise to uninstall the Norton app from your phone if you no longer want it taking up space or running in the background. {{<833>}} {{<743>}} {{<5300>}} On iPhone you can uninstall by pressing and holding the Norton app icon and selecting Remove App, while on Android you press and hold the icon and select Uninstall. {{<833>}} {{<743>}} {{<5300>}} This ensures that your phone is no longer tied to Norton and avoids confusion if you later choose a different security app. {{<833>}} {{<743>}} {{<5300>}} Some people cancel Norton because they are unhappy with auto-renewal, in which case you could consider simply disabling auto-renewal instead of full cancellation, which lets you continue until expiry without new charges. {{<833>}} {{<743>}} {{<5300>}} If you later decide you want Norton again, you can resubscribe easily from your phone by reinstalling the app and purchasing a new plan through the App Store, Play Store, or Norton website. {{<833>}} {{<743>}} {{<5300>}} Always save your cancellation confirmation email or screenshot the cancellation screen on your phone for proof in case of billing issues. {{<833>}} {{<743>}} {{<5300>}} You should also check your Apple, Google, or bank statements after cancellation to ensure no further charges are applied incorrectly. {{<833>}} {{<743>}} {{<5300>}} If any charges appear, contact the platform immediately to resolve the issue and request a refund if necessary. {{<833>}} {{<743>}} {{<5300>}} Cancelling on your phone is convenient because all steps can be done directly from your device without needing a computer, as long as you know whether the subscription was through Apple, Google, or Norton. {{<833>}} {{<743>}} {{<5300>}} By carefully following these steps, confirming the cancellation, uninstalling the app if needed, and monitoring your account, you can cancel Norton on your phone smoothly and with confidence.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

By using the community in any way you agree to our Terms of Use and We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.