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[[FAQs-SupPort®]] How do I cancel my Norton subscription ?


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{{<833>}} {{<743>}} {{<5300>}} Cancelling your Norton subscription is a process that many people search for because automatic renewals can be confusing, and to begin the cancellation you need to log in to your Norton account online. {{<833>}} {{<743>}} {{<5300>}} Once you sign in, you should go to the “My Subscriptions” page where you can see the current plan, billing details, and renewal dates, and this is the central place to manage changes. {{<833>}} {{<743>}} {{<5300>}} When you are on this page you will see an option to turn off auto-renewal or to cancel completely, and you should choose cancel if you want to stop being billed for Norton services. {{<833>}} {{<743>}} {{<5300>}} Norton often presents prompts or offers such as discounts to keep you as a customer, but you can decline these and continue if your intention is full cancellation. {{<833>}} {{<743>}} {{<5300>}} The system will eventually lead you to a final confirmation button, and once you confirm, your subscription will show as scheduled to expire at the end of your current billing cycle. {{<833>}} {{<743>}} {{<5300>}} This means you will still be able to use Norton’s features until the expiration date, but you will not be charged again. {{<833>}} {{<743>}} {{<5300>}} Some people ask about refunds, and Norton has a policy that allows you to request one if you cancel within a certain period, often 60 days from purchase, depending on your region. {{<833>}} {{<743>}} {{<5300>}} To request a refund you normally must contact Norton Support directly, either through live chat or by phone, and they will guide you through the eligibility process. {{<833>}} {{<743>}} {{<5300>}} Another option is to cancel your Norton subscription by contacting support directly instead of navigating the online dashboard, and this can sometimes be easier if you prefer talking with a person. {{<833>}} {{<743>}} {{<5300>}} If you use this method be prepared to confirm your account details, your payment method, and verify your identity so that the representative can complete the cancellation. {{<833>}} {{<743>}} {{<5300>}} Some users subscribe to Norton through third-party platforms such as the Apple App Store, Google Play, or an internet service provider, and in these cases cancellation must go through that platform. {{<833>}} {{<743>}} {{<5300>}} For Apple devices you go into settings, tap your name, open subscriptions, choose Norton, and tap cancel, which stops billing directly through Apple. {{<833>}} {{<743>}} {{<5300>}} On Android devices you open the Google Play Store, go into your account subscriptions, find Norton, and press cancel subscription so future payments are not taken. {{<833>}} {{<743>}} {{<5300>}} If your Norton subscription came bundled with your internet service provider then you need to call them or use their customer portal because Norton cannot directly process that cancellation. {{<833>}} {{<743>}} {{<5300>}} After cancelling you may still want to uninstall the Norton application from your device, because cancelling the subscription does not automatically remove the software. {{<833>}} {{<743>}} {{<5300>}} On Windows you can uninstall by going to Control Panel, choosing Programs and Features, selecting Norton, and clicking uninstall. {{<833>}} {{<743>}} {{<5300>}} On Mac devices you can drag Norton to the Trash or use the official Norton uninstaller tool to make sure all components are deleted. {{<833>}} {{<743>}} {{<5300>}} If you uninstall Norton you should also consider installing another antivirus or security suite so that your device remains protected after Norton’s coverage ends. {{<833>}} {{<743>}} {{<5300>}} Many people choose alternatives such as free antivirus tools or other paid services that may suit their budget better. {{<833>}} {{<743>}} {{<5300>}} Some users only want to cancel auto-renewal because they dislike being charged automatically but still want to use the program until it expires, and this option is also available. {{<833>}} {{<743>}} {{<5300>}} Norton will still protect your device until the subscription period ends, so turning off auto-renewal is a middle ground between cancelling and keeping the software. {{<833>}} {{<743>}} {{<5300>}} If in the future you decide you want Norton again, you can easily resubscribe by logging back into your Norton account and selecting a new plan. {{<833>}} {{<743>}} {{<5300>}} You should keep any confirmation emails or records of cancellation in case there is ever a billing error or dispute, because these serve as proof. {{<833>}} {{<743>}} {{<5300>}} It is also smart to check your bank or credit card statements for the next month or two after cancellation to make sure no additional charges appear. {{<833>}} {{<743>}} {{<5300>}} If you see a charge you believe is incorrect you should contact Norton support right away and provide the cancellation details. {{<833>}} {{<743>}} {{<5300>}} Overall the cancellation process is straightforward once you know the right path: sign in, locate your subscription, decline retention offers, and confirm the cancellation. {{<833>}} {{<743>}} {{<5300>}} Uninstalling the software and replacing it with another security tool ensures that your device stays protected even after your subscription has ended. {{<833>}} {{<743>}} {{<5300>}} By following these steps you will successfully cancel your Norton subscription, avoid unwanted charges, and maintain control over your computer security.

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