G'day one and all.
I hope everyone is safe and not smoked out.
At Seedsman we are continuously on the lookout to improve our service wherever possible.
We understand that problems are not completely unavoidable and we do our best to look after our valued customers when (ahem) complications arise.
That's why we are asking you "what do we do well and what could we do better?"
Please complete our quick poll and add anything you wish to pass on to us regarding quality assurance and improvement.
Because we want to hear what you have to say I will list our poll questions here so that you may respond in any way you see fit rather than give you a few answers to select from, none of which may apply.
We would love any feedback you can give us.
Of course we are not going to ask you to go to all this trouble for nothing so Mr Seedsman is digging through his big red bag for some festive merchandise to send to a couple of contributors.
The prizes will either be given out randomly or with even less organisation than that, Funny responses may well be rewarded.
· Why do you choose Seedsman?
· Are you aware we are based in Europe?
· What do you expect when you order from us?
· How much do you normally spend with us?
· Have you had orders re-shipped before?
· Is breeders packing important to you?
· If you have had a re-send-what do you think of our packing?
· Do you know why we might sometimes need to resend a shipment
· Were you aware there could be any delivery issues?
· Do you have any suggestion on improving our packing?
· If you have had delivery issues with us before- do you know when it started to happen?
Thank you Everyone