CANNA Finally Responds to question

[mull-ray]

About 4 months ago I posted here asking if anyone knew the dilution rate to Canna Bio nutes. Luke SW put up a post with no idea (thanks for at least the post Luke) At about the same time I hit Canna Australia with the same question. Today - months on - I received this .... (meantime I had got the dilution rates from an English hydro store which is owned by a friend)

 

YOU HAVE PROVIDED US WITH PERSONAL INFORMATION CONCERNING COMMENTS, QUESTIONS OR THE REQUEST FOR PRODUCTS OR SERVICES. WE USE THIS INFORMATION TO IMPROVE OUR SERVICES TO YOU OR TO RESPOND TO YOUR REQUEST. BECAUSE OF THE NATURE OF YOUR REQUESTS AND/OR QUESTIONS, WE ARE NOT ABLE TO ANSWER YOUR QUESTION.

 

THIS COULD BE THE CASE IF YOUR QUESTION DOES NOT CONCERN PRODUCTS OR SERVICES CANNA OFFERS IN YOUR COUNTRY, OR IF YOU FILLED IN A QUESTIONAIRE THAT IS SUBMITED FROM A SITE THAT DOES NOT REPRESENT YOUR COUNTRY OF RESIDENCE. PLEASE GO TO YOUR LOCAL WEBSITE AND RE-SUBMIT YOUR QUESTION.

 

Cripes!!! Thanks Canna

[The Hash Nibbler]

Thats exactly why I use House and Garden =) Wake Up CANNA!!!!! The customer service of a deaf, mute circus midget in a meth frenzy. he-he. gh72

[Luke Skywalker]

ROFL.

 

Ahhh canna customer service. Nothing like it. Literally.

 

I mean ffs ignore the timeframe for just a second, they don't have a forward button on their email? They don't speak to each other internationally through this wondering interwebz? Well, obviously not because they seem to have just discovered a keyboard evidenced by forgetting that the capslock was on.

[louise]

Is that Canna's way of saying...

 

Bio Nova = General Hydroponics

[jimbojones5678]

Geez that's bad...wake the f*** up Canna

 

Jimbo

[mull-ray]

Yes I was surprised that they were yelling at me Luke SW:-) COME IN CANNA, I NEED SOME HELP LONG AFTER MY CROP CYCLE IS FINISHED!!!!!! Pretty shambolic customer services and yes I am now using House and Garden but not because of CANNAs lame support. I've got to say I'm very impressed with the H and G and doubt I will ever go back to CANNA.

[midnght_magiq]

Is that Canna's way of saying...

 

huh? i don't get it... the guy was asking for feeding info on canna bio nova products... but they are different manufacturers...

[The Hash Nibbler]

House and Garden all the way Mull-ray, that stuff is awesome, my next grow is going to pump, using it now and it does a real good job and quite forgiving too. Canna may be OK but it ain't H&G. gh72

[Ededed]

On their web site they have a mixing ratio u can customize to ur liking

[Dr.Kush]

Don't they provide the diloution rates on the bottle?